Use Cases
Start with the workflow, not the tooling
The strongest OpenClaw setups are scoped to a specific operating model. Define the job, the boundaries, and the review loop before you add more skills or more agents.
Customer support assistant
Pair a constrained SOUL.md, a clean knowledge base, and guarded escalation paths for high-volume repetitive support work.
Research and synthesis
Use web-enabled skills, structured output templates, and a review loop when the output needs citations or decision support.
Ops and internal tooling
Connect internal APIs, tickets, and alerting systems so the agent can retrieve state and perform low-risk operational actions.
Need help designing the workflow?
Multi-agent setups, model routing, and platform choices are easier to get right with a narrow target use case.