Managed OpenClaw support
Your agent runs 24/7 and someone needs to keep it that way. I handle the updates, security patches, monitoring, and troubleshooting so you can focus on what your agent actually does — not on keeping it alive. When something breaks at 2 AM, it is my problem, not yours.
What managed support includes
Everything you need to keep your OpenClaw instance running reliably, securely, and cost-effectively.
Monthly updates applied
Every OpenClaw release is reviewed, tested against your configuration, and applied. Breaking changes are caught and resolved before they reach your production agent.
Security patches within 24 hours
When a security advisory drops, your instance is patched within 24 hours. Credential rotation, dependency updates, and CVE remediation are all handled proactively.
Priority support
Your messages go to the top of the queue. Critical issues get a response within 24 hours. Non-critical issues within 48 hours. No waiting in line behind new clients.
Quarterly optimization review
Every three months I review your agent's performance, token usage, skill efficiency, and messaging platform health. You get a report with actionable recommendations.
Cost monitoring
API spend is tracked monthly. If your costs spike due to a misconfigured skill or a runaway loop, I catch it early and fix the root cause before it becomes a billing surprise.
Breaking change handling
When OpenClaw ships a breaking change — and they do regularly — I handle the migration. Config file format changes, skill API updates, and deprecated feature replacements are all covered.
Pricing
Managed support is included in the Enterprise setup tier or available as a standalone add-on.
Enterprise Setup + Managed
If you purchased the Enterprise setup package, managed support is included for the first 3 months. After that, it continues at $999/mo with no contract or lock-in.
- Full setup + managed support bundle
- First 3 months included in setup price
- Cancel anytime — no contract
- Best value for new deployments
Standalone Add-on
Already have OpenClaw running? Add managed support to your existing setup. I will start with a baseline audit so I understand your configuration before taking over maintenance.
- Baseline security and config audit included
- All managed support features
- Cancel anytime — no contract
- Works with any hosting setup
Service level commitments
These are not aspirational targets — they are commitments. If I miss an SLA, your next month is discounted proportionally.
Critical issue response
24 hoursAgent completely down, security breach detected, or data loss risk. I respond within 24 hours and begin remediation immediately.
Non-critical issue response
48 hoursDegraded performance, non-urgent configuration changes, skill errors that do not block the agent. Responded to within 48 hours.
Security patch application
24 hoursFrom the time a security advisory is published to the time your instance is patched and verified. Critical CVEs are prioritized above all other work.
Monthly update window
Within 7 days of releaseNew OpenClaw versions are tested against your configuration within 7 days of release and applied during a low-traffic window you approve.
Stop babysitting your agent
Let me handle the updates, patches, and firefighting. You focus on what your agent does for your business — not on keeping it running.
Contact Milan